TERMS OF SERVICE
Last Updated: October 20, 2026
1. ACCEPTANCE AND ELIGIBILITY
By creating an account, placing an order, or using ContractLocator, you agree to these Terms and the these Terms and the separate Privacy Policy. You must be legally able to enter into a binding agreement. ContractLocator is intended for individuals and organizations seeking opportunities within the United States and U.S. territories. If acting for an organization, you represent that you have authority to bind it.
2. SERVICE DESCRIPTION
ContractLocator is an informational opportunity discovery, organization and alert service. It may provide information about public or private contracts, bids, solicitations, work opportunities, jobs, freelance engagements and similar listings. Sources may change, have outages, remove listings, or restrict access. ContractLocator is not the issuing agency, employer or contracting party. An opportunity may require registration, payment, licensure, bonding, insurance, clearance, or separate terms imposed by the original source. Users must independently verify accuracy, status, deadlines, eligibility, costs and documents with the authoritative source.
3. ACCOUNTS AND SECURITY
You are responsible for accurate account information, securing credentials and activity under your account. Do not share login credentials or interfere with security and technical controls. We may restrict access to prevent abuse, fraud or security harm, subject to applicable law. Keep your email address current so that important account and billing notices can reach you.
4. CATEGORIES AND GEOGRAPHIC COVERAGE
Paid service is based on the number of selected paid categories rather than particular category identities. Coverage for each category is Nationwide or a configured radius around a selected geographic center. Matching is intentionally broad and is not a guarantee of relevance or eligibility. Category switching, geography changes, removals and Free Watch changes are subject to the then-published account rules, which are disclosed in the portal.
5. FREE WATCH
The Free Watch program is limited to one per account, subject to eligibility, verification and availability. A Free Watch provides restricted previews and not full opportunity details or source links. Users may disable and re-enable their Free Watch from their portal while preserving their settings. A 15-minute correction window and a 30-day category-change lock may apply. See Part E below.
6. PAID SUBSCRIPTIONS
Paid plans renew automatically until canceled. The amount due, amount of any initial purchase, recurring price, renewal date, coupons, prepaid category periods and cancellation rights are described in Part B below and at checkout. Additional categories require advance payment for a minimum of 30 actual consecutive days plus any billing-date alignment days; the original subscription renewal anchor remains unchanged. Additional terms and the checkout summary control the precise amounts and dates for a transaction.
7. OPPORTUNITY RECORDS AND HISTORY
Delivered opportunity records may be saved, marked as pursuing or ignored. Ignoring a record suppresses future alerts for that record until the user reverses the action, and does not generally backfill missed alerts. Historical previously delivered opportunity records and their details remain available even after paid service expires, subject to lawful data deletion, account closure or system availability. New paid matching and alerts require verified paid entitlement.
8. EMAIL AND COMMUNICATIONS
Users may receive opportunity alerts, essential account notices, billing and security notices, and responses to support requests. Opportunity alerts are normally consolidated, subject to the account’s alert settings and special immediate purchase/backlog deliveries. Essential communications may be sent irrespective of opportunity-alert pauses. Marketing emails, where used, have separate opt-out mechanisms as required by law.
9. HELP ASSISTANT AND SUPPORT
The Help Assistant is an automated approved-FAQ system, not a generative AI service or human representative. It may display limited information associated with the currently authenticated account. It cannot change payment details, adjudicate disputes or guarantee legal, business or technical advice. When an approved answer is unavailable, it may offer a Send Message option that creates an ordinary support request. Chat transcripts are retained as described in the Privacy Policy.
10. PROHIBITED USE
You may not interfere with the site, scrape protected customer content, misuse third-party source information, attempt to access other accounts, submit harmful code, impersonate others, or use the service unlawfully. You remain responsible for compliance with the terms and restrictions of original opportunity issuers and platforms.
11. NO GUARANTEES
ContractLocator does not promise every available opportunity will be found, classified accurately, delivered promptly, remain open, or result in a successful bid, job, contract, award, income or other outcome. Listings and source links may become outdated or unavailable. The service is provided subject to applicable legal warranties and protections, and we do not disclaim rights that cannot lawfully be waived.
12. SUSPENSION, TERMINATION AND CONTINUED RIGHTS
We may suspend service for payment failure, unauthorized use or security concerns as allowed by law. Customer cancellation stops future applicable renewal charges; prepaid categories may remain active until their respective paid-through dates. Administrative deletion of an underlying subscription is not equivalent to a regular customer cancellation, and can result in immediate paid entitlement suspension absent separately verified prepaid rights. See Part C below.
13. LIABILITY AND DISPUTES
To the extent permitted by applicable law, we are not responsible for errors, omissions, eligibility decisions or outcomes controlled by third-party issuers. Nothing in these Terms limits rights, warranties, liabilities or remedies that applicable law prohibits limiting. Any additional dispute-resolution terms will apply only if separately published and lawfully agreed to.
14. CHANGES
We may revise these Terms as the product evolves. Material changes will be communicated as required by applicable law. Price changes for new subscribers do not automatically change existing subscribers’ grandfathered rates, unless the affected customer agrees to a separately authorized change or an authorized individual customer price adjustment is properly disclosed.
15. CONTACT
Questions: support@contractlocator.com. Formal notices: support@contractlocator.com. Mailing address: 315 S Coast Hwy 101, Ste U, PMB 111, Encinitas, CA 92024.
PART B — SUBSCRIPTIONS, BILLING AND RENEWAL
1. CATEGORY-COUNT PRICING
A subscription’s price depends on the NUMBER of paid categories rather than which categories are chosen. Under the current default public price schedule, the first paid category costs $29.00 per month and each additional paid category costs $15.00 per month, before discounts and any applicable taxes. The administrator may change public prices for new subscriptions. Confirm the amount shown at checkout; published rates may change.
2. GRANDFATHERED AND INDIVIDUAL PRICING
Customers retain the base and additional-category rates established for their active subscription, including when purchasing additional categories later. Public price changes do not automatically reprice an existing subscription. Administrators may authorize a customer-specific change, effective for purchases made after the change and scheduled future renewals, without retroactively repricing prepaid service. The customer’s billing screen and checkout show effective prices. Internal price-change audit records are accessible only to authorized administrators.
3. RECURRING COUPONS
An eligible recurring coupon discounts only the base (first-category) monthly charge, once per subscription, even if several categories are bought together. A coupon does not discount additional category charges. Unless a coupon’s disclosed terms specify otherwise, the discount remains in effect for the life of the continuously eligible subscription. A fully terminated subscription does not automatically transfer the coupon to a new subscription. Eligibility and coupon limitations are described in Part D (Coupon and Promotional Terms).
4. AUTOMATIC RENEWAL
The subscription automatically renews monthly on the original renewal-date anchor until canceled, subject to payment authorization, eligibility and applicable law. The anchor is not reset when categories are added or when an unsuccessful payment is recovered. For anchors on days not present in a shorter month, the last day of that shorter month is used, returning to the original numerical day when available.
5. ADDITIONAL CATEGORY PURCHASES — MINIMUM PREPAID COVERAGE
Each newly purchased additional category must be prepaid for at least 30 ACTUAL consecutive days from activation. The customer must also prepay any extra days required to align that new category to the first original renewal date not earlier than 30 days after activation. The upfront charge and exact covered-through date are calculated and shown before checkout is completed. The original base category and other purchased categories retain their own previously paid-through dates. An already prepaid additional category must not be charged again for overlapping time at an intervening renewal.
6. DAILY RATE AND ALIGNMENT
The checkout will show the method and exact price used to compute the billing-date alignment. The minimum 30-day additional-category component is based on the customer’s existing agreed additional-category monthly rate. Extra alignment days are prorated based on the actual number of days in the corresponding monthly billing period, with dollar amounts rounded to cents. Any differences between examples and actual customer dates are resolved by the final checkout summary.
7. CONSOLIDATED BILLING
There is one subscription billing relationship and one original monthly renewal anchor for each customer. On each renewal, only categories whose service is due for renewal are included; prepaid coverage cannot be double-billed. Exact due-now, next due date, ongoing monthly amount and any coupon/credit treatment are disclosed in the cart and checkout. One-time credits do not permanently reduce recurring price unless a separate ongoing discount is explicitly disclosed.
8. PAYMENT FAILURES
If a scheduled payment fails, paid service that is not independently prepaid may be suspended. The service may retry the payment during a recovery window of up to seven days, consistent with the checkout authorization and payment processor. A successful recovery does not create a new renewal anchor; unpaid charges are reconciled without charging twice for the same covered period. Essential payment-failure communications may still be sent. Recurring access can expire if payment cannot be recovered.
9. INITIAL PURCHASE AND ACTIVATION
Categories do not become paid entitlements until checkout confirms payment or an authorized zero-dollar outcome. A customer with a 100% base-category coupon may still owe full-priced additional-category charges. Abandoned checkout leaves existing entitlements unchanged.
10. CANCELLATION AND REFUNDS
Cancellation stops future renewal charges but does not normally refund prepaid service. Each category remains accessible through its own verified paid-through date; separate categories may expire on different dates. Refunds and exceptions are governed by the Part C (Cancellation and Refund) and applicable law.
11. CONTACT
Billing questions: support@contractlocator.com. Please include the order number but do not email full credit-card numbers or passwords.
PART C — CANCELLATION AND REFUND
1. CANCEL AT ANY TIME
Customers may cancel future renewal of their full subscription or schedule cancellation of paid category coverage through the applicable portal controls or by contacting support. Cancellation is a forward-looking action that prevents subsequent scheduled renewal charges for the canceled service. Customers should verify the confirmation and individual category end dates in the portal.
2. PREPAID SERVICE REMAINS AVAILABLE
Each paid category remains available through its separately recorded, verified paid-through date, even if all future renewals have been canceled. Different categories may therefore expire on different dates. Previously delivered opportunity records and their details remain viewable after subscription expiration, subject to lawful account/data deletion and service availability. New paid matching and new paid opportunity alerts stop when the relevant entitlement expires.
3. MINIMUM 30 DAYS FOR ADDED CATEGORIES
Each newly purchased additional category requires advance payment for at least 30 consecutive days plus any extra alignment days shown at checkout. Canceling soon after purchase does not undo or refund that minimum prepaid period. No new charges are made after the canceled category’s applicable prepaid coverage ends, unless a new purchase is explicitly authorized.
4. REFUNDS
Prepaid subscription charges and additional-category purchases are generally nonrefundable once processed. We do not ordinarily issue prorated refunds for cancellation or unused coverage. This does not limit statutory refund rights, consumer-protection remedies, payment errors, duplicate charges, or other refunds required by applicable law. Contact support@contractlocator.com promptly about a billing mistake.
5. SWITCHES, FREE WATCH AND PAUSES
A permitted paid-category switch is governed by the one-switch-per-billing-cycle rule, does not create an extra paid subscription, and does not itself reset the original renewal date. A customer may disable Free Watch without deleting its settings; Free Watch is not itself a paid subscription. Pausing optional opportunity alerts does not pause, extend or cancel billing.
6. PAYMENT FAILURE OR ADMINISTRATIVE DELETION
Subscription payment failure may suspend unpaid entitlements during the established recovery window. Administrative deletion of a WooCommerce subscription is not a customer-initiated cancellation and may terminate paid entitlement verification without a scheduled end date; independently verified prepaid rights, if any, are honored as required. If the portal shows an unexpected status, contact support.
7. HOW TO REQUEST HELP
Use the Billing/Coverage area in your ContractLocator portal or contact support@contractlocator.com. For cancellation requests submitted by support, we may verify account ownership. Do not share passwords or full card numbers.
PART D — COUPON AND PROMOTIONAL TERMS
1. BASE-CATEGORY-ONLY DISCOUNT
ContractLocator coupons that apply to subscriptions discount only the base (first paid category) price. They apply ONCE per subscription regardless of how many categories are purchased in the initial cart or afterward. Additional-category charges are not reduced by a base-category coupon.
2. INDEFINITE COUPONS
Unless a particular promotion clearly states a different term, a recurring coupon remains in effect at eligible renewals for as long as the original qualifying subscription continues without full termination. An expiration or withdrawal of a code for new customers does not by itself cancel a properly disclosed ongoing discount already attached to a qualified subscription. The coupon is not automatically transferable to a newly created subscription after the previous subscription fully terminates.
3. MULTIPLE CATEGORIES IN ONE PURCHASE
For example, a customer purchasing three categories under the current $29 base and $15 additional price schedule with a 50% base discount pays a standard monthly amount of $14.50 for the base category plus $30.00 for the other two categories, for $44.50 before any taxes or properly disclosed one-time adjustments. Actual prices vary if a different grandfathered or administrator-authorized customer rate applies.
4. UPFRONT ADDED CATEGORY PURCHASES
An existing subscriber with a base-category coupon still prepays the full agreed additional-category rate for the minimum 30-day period plus billing-date alignment days. The coupon cannot be applied again to these additional-category charges.
5. ELIGIBILITY, RESTRICTIONS AND CHANGES
Promotions may limit eligibility, redemptions, combinations or distribution, as disclosed at the time the promotion is offered. Fraudulent or unauthorized use may be refused to the extent permitted by law. We will not retroactively take away a promised ongoing discount solely because public prices increase. Customer-specific rate adjustments are distinct from coupons and appear in the billing agreement.
6. FULL DISCOUNT EXAMPLE
A 100% base-category coupon can reduce one base category’s recurring charge to $0. A second category would still have its full additional-category charge. A valid zero-dollar initial checkout does not mean all future add-ons or additional categories are free.
7. SUPPORT
Questions about an applied coupon or promotion should be sent to support@contractlocator.com before paying; do not submit an order if the final total does not match the disclosed terms.
PART E — FREE WATCH AND HELP ASSISTANT
FREE WATCH
1. One Free Watch per eligible account. A customer may enable or disable the watch without losing its saved category and coverage selections, subject to account eligibility and category availability.
2. Free Watch opportunities display a title and limited description teaser (generally the first ten words) rather than full opportunity details, issuer contact information, deadlines and source links. Full details require a qualifying paid entitlement.
3. New watches have a short correction window (currently 15 minutes), followed by a category-change lock (currently 30 days), unless an authorized exception is granted. Disabling and re-enabling a watch does not bypass the one-watch limit or the change lock.
4. Free Watch matching and alert delivery stop while disabled. Previously delivered previews remain in customer history. Free Watch alerts are subject to a daily email limit and email verification or eligibility controls.
5. Free Watch is informational only and does not guarantee opportunities, matches or business outcomes.
HELP ASSISTANT
6. The floating ContractLocator Help Assistant is available only to signed-in users. It provides answers from administrator-approved FAQs and limited information from the user’s own authenticated account. It does not use a third-party generative-AI model, does not browse the internet, and cannot handle billing disputes or other sensitive account actions.
7. When no approved answer exists, the assistant presents Send Message, allowing the user to escalate the question to our ordinary human support channel. The user may be asked to use other support channels if escalation is unavailable.
8. Chats are linked to the logged-in account. Questions, FAQ answers, dates/times and escalation status are saved and can be reviewed in full by authorized ContractLocator administrators. Histories are retained indefinitely under current policy, except to the extent deletion or restriction is required by law. Support staff may review transcripts to help resolve requests and improve approved FAQ wording.
9. Do not enter passwords, complete payment-card numbers, government identifiers or confidential third-party information in the assistant. Help Assistant responses are informational and may omit important case-specific facts. Use the support channel for account-specific disputes, refunds, security and legal issues.
COMPLIANCE NOTICE
Automatic-renewal disclosures, enrollment acknowledgments, legally mandated notices, and accessible cancellation rights are governed by applicable law in addition to these Terms. These Terms do not reduce any legally required notice, consent, cancellation or refund right.